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| - The first time I visited Quaker Steak it was fantastic. The bucket 'o wings was tasty, the wings were larger than other similar places, and the sauces were better too. Over the years though, I've visited several more times and the quality is steadily decreasing. The wings seem smaller and the sauces more bland. And sometimes they are slimy rather than crispy. Bad. All of the rest of the food is typical, so if the wings aren't special there's not much to differentiate from any other restaurant in the category.
The service has become borderline terrible. The tables are often dirty. Their staff take a long time to get back to the table, and don't check in very often. This is a big place; if your server doesn't come back you are pretty much out of luck if you have a request. The last time I was there I felt that my drink pour was small, so I asked the waitress about it. A couple minutes later the manager comes to the table, and I figure "oh cool, she's going to fix it for me." She fixed it alright. She pulled out a measuring cup, poured my drink into it to show me it was correct, poured it back into my glass and left. My wife and I just sat there, mouths agape, unable to process what the heck just happened. I mean, I've never experienced anything like that. We still joke about it. It's like a Saturday Night Live skit or something. Who does that?
Quaker Steak has ultra-cool decor and they hold a lot of special events that keep it on my list. If it wasn't for that I'd never return. It's a gimmick restaurant where you can see bike night, car shows, and Madison County. Beyond that it's not worth the time.
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