I found this service in the Bucky Book and used a coupon for half off the service call. They have set pricing on different services (so if something takes 30 minutes or 3 hrs, it's the same). I was given a quote on a service (to fix our clogged basement sink) but then given an honest opinion that a Roto Rooter service would be better equipped and more cost-effective. I was very impressed with how nice the plumber was, and how honest he was. I paid $32.50 for his opinion, and I think it saved me over $100 on top of that. I will probably use them again for other plumbing needs (but now know to use Roto Rooter for blocked pipes).