They are fast, efficient and friendly. They fixed my car ahead of schedule (when does that ever happen) I really enjoyed the banter at the check out and was made to feel that it wasn't just a give me the cash place, which was refreshing for a change. This has become my new go to place for repairs, and I've tried a few. I like the fact that they also have a very well stocked store that I can browse thru, which is clean and the shelves aren't too close together or full of stuff on the floor, making it a pleasure to browse. Tons of parking, so you don't have to fight for a space, and most of them are covered which is a bonus if its raining.