We have been using Tri-City Pool service for the last 6 months and are very pleased with the attention paid and condition of our pool. When we initially started service, we had some water balancing issues (started well before calling Ty) and Ty worked to address the issues and any concerns we had starting out. After a few months our pool was in (and remains in) sparkling condition. I would not hesitate in recommending Tri-City Pool service in the future.