Wow! We took my father in-law in just to look at prices ... We met Shawn and man he blew us away with not just his genuine personality but he knowledge of mattress and actual sleep studies. He didn't just up sell a mattress, he sold us on a good night sleep. He made my father in-law feel so comfortable and really put his mind at ease about the price and why we are spending the amount in mattress. We also met Chris who was super nice to our daughter while we did the paperwork on the mattress ... I would totally recommend these guys to anyone looking to purchase a new mattress.