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  • food was ok. service was HORRIBLE! We went 4 weeks in a row on Tuesday after work, Burger Night. every week there was an issue. first week- sat there for 15 no server, no water no drinks. eventually it was fine. second week- ordered beer, received wrong beers. ordered food waited for 30 minutes no eating utensils or napkins. sat outside so we rinsed our hands with drinking water. third week- ordered beer, was brought the wrong size, ordered large, received small. by the time the server came back out to check on us...15 minutes later, half my beer was gone. when I mentioned it, she was confused. I asked to either make sure it was right on the check or bring me a 20 oz beer. she was confused. ordered appetizers, received them at the same time as the meal. ordered burgers, I asked mine to be cooked Medium. was told on Burger night, they don't cook burgers to temperature. which I realized from previous visits. My question was why does it take 30 minutes to get food, if you aren't cooking to them to temperature. more confusion. fourth and FINAL week- sat and waited on a server, we received water and ordered beer. by this visit its a game. we timed everytime we ordered or had a request. ordered appetizers, again. waited 37 minutes to even get checked on. no appetizer, my beer glass was empty. ordered another beer canceled appetizer (we already knew it would come out with meal) waited 14 more minutes received another beer, meal and appetizer. was told we wouldn't get charged for the appetizer because it took so long. received meal no ketchup, or extra sauce that was ordered when the meal order was placed. 18 minutes later here comes the ketchup and extra sauces and another meal and appetizer. they brought us the exact meal and appetizer out. when I mentioned it to the server. she said they must have accidentally duplicated the order. this last thing was petty, but after the bad experiences previous. it was the last straw. I gave Bar Louie plenty of opportunities to get it right, but they failed I will not go back or recommend it to anyone. its convenient, a nice outside seating, mediocre food and the WORSE servers I have ever experienced. get it together Bar Louie, there are other places to go to in University for Happy Hour food and drinks!
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