I had my three dogs bathed here and one of which was shaved. My overall experience with the baths is great, their prices are great but I think they could have done a better with the shaving, it was uneven in areas. It looked a little rushed, not to much attention to detail. When I made my appointment I informed the women on the phone of what I wanted done, I assumed she took note of it. When I arrived I had to repeat myself for all three dogs which was annoying. I am giving them five stars because the ladies that work there are so nice and the were able to bath my rescue who is VERY difficult to bathe. I would return to have them bathed but as far as shaving goes probably not. Also, this place is under new management I asked a million questions before taking my dogs here do it some of the reviews. It also smells clean when you walk in.