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  • I have been loyal to Pruitt's for years but after this last ordeal will not shop there any longer. I purchased a recliner that was a floor model and was wobbly. I wa promised that it would be fixed before delivery' but it was delivered broken. Then I scheduled a technician to come out and fix it. He ended up taking it back to fix it and I cannot get it delivered because I work and cannot be home for delivery on their schedule. They said if I return it they would charge a 20% restocking fee. So I still do not have my recliner. Worst customer service ever.
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