Normally I eat in the restaurant, but this time I ordered to go because I had to head to work. (Service in the restaurant has always been excellent for me.)
Just to let you know, I love Zinburger. But I think I just happened to pick a bad day. Got to my desk and started to eat...but there was a few problems.... no sauce for the fries (pus they were soggy because they weren't vented for the heat), no napkins, and the burger was not cooked the way I had asked.
MAJOR Kudos to Tim the manager...after I called he took care of the problem. He handled the issue promptly, and professionally, so a continued five service stars from me to Tim and Zinburger.