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  • We arrived pretty late - I called in earlier letting them know and it was no problem. We walked through the door and they had our key ready to go. It was the best part of our travels to Vegas especially after our flight being delayed and having issues with renting a car. Breakfast was delicious and the beds were comfortable. One of our friends forgot her belongings at the hotel - she noticed and called the hotel before they even started cleaning the room. They said they'd keep an eye out. She received a phone call later saying that they had her belongings and we were going to pick them up before our flight back home. On our drive to Vegas, my friend called again to confirm that they had her belongings and to let them know we'll be there soon to pick them up. Apparently, they did not have her belongings and they made a mistake with their earlier phone call. They meant to call someone else. We arrived at the hotel and no one knew what we were talking about - there was a lack of communication on their end and we were extremely frustrated because of it. They said they'd check again and call the next day. In the end, they didn't have my friends belongings - they said they checked security cameras and also always check housekeepers purses before they leave. My friend arrived in the clothes she forgot to the hotel and they weren't with any of us or in our rental car - they only place they could have been was in the hotel. My friend shouldn't have forgotten her clothes, but mistakes happen. What shouldn't happen is people stealing those belongings. I'm sure housekeepers have found a way around the security cameras and purse checks and the clothes are long gone. But keep an eye out and don't forget your things here.
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