Made an appointment with Hiroki using their online system. The online appointment system was easy to use and I got the Japanese perm with cut.
I was 30mins early so one of the hairdresser (who also washed my hair) asked me to wait by the waiting area which is by the entrance. The ambience of the salon was very clean, breathable, modern, and minimalistic. I'd wish that they could make the waiting area more comfortable, perhaps with padded chairs or couches instead of table chairs and a bench since their traffic seems to be pretty high and people tend to have to wait for a bit.
Nearing my appointment time I was guided to my cutting area and the hairdresser asked me whether I wanted tea or water. She also brought over some magazines which was a nice touch. Shortly Hiroki came over and we discussed what I wanted to do with my hair. I showed him pictures of what I wanted and he was very honest with his opinions - I wanted to go from chest length to a chin length bob, and the pictures I showed him all had the ends curled in. But Hiroki said that unless I wanted a longer bob that really curls in I wouldn't need a perm. I liked how he was professional with his opinions and didn't try to sell me more products/services. In the end I went with only perming my bangs and keeping my ends as it is.
The whole cut with perm took 2.5hrs, throughout the cut Hiroki would let me know what he was about to do and he also made three adjustments, making sure the cut was perfect to the detail. Anyways, I was very happy that Hiroki really listened to what I wanted and also made adjustments that fitted me personally (like he kept the bob slightly longer than what I showed him so my cut would look more like a bob).
The bill came out to be around 160 after 10% yelp discount, tax and tips. I highly recommend Hiroki as the service he provides is great for the reasonable price.