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  • went there for a friend's wedding banquet. the venue is nice and conducive to wedding parties (although i sat right behind a pillar and couldn't see the stage at all); there is a dance floor in the middle, projection screen connected to computer slide shows, and center stage for the wedding party. food was on par; nothing spectacular but not inferior either. what i'm not crazy about was their service. either they need to hire some more professional waiters, or they need to whip up their training. when i arrived at my table, the other people there had sat on our seats and then moved around, thus some of the place settings were shifted or missing. when i asked the waitress to replenish my set, she didn't see what was missing even though my spot was completely empty. she went on counting sets around the table, and only shifted whatever she saw back onto my spot, failing to see that i was still missing pieces from the set. um, need me to do it myself? since everybody seemed so busy, my bf got up to the wine table to get ourselves some wine. i got a glass from the tray that had just traveled around the room. that was less than ideal (temperature-wise and all), but i'm not a snob. however, expecting me to drink from a glass with little speckles inside--and then one w/lipstick mark on--is just a little too much to ask. had my bf return the wine (twice!) and got another glass; sitting right by the wine station, i could sense that the staff wasn't too happy about me having standards on sanitation. i know having two banquets happening in one night is tough, and the staff may just be ad-hoc part-time helpers. still, if you bring that kind of service to the table, it is unlikely that new customers will be enticed to patronize at other times.
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