This was my first time going to this location. We were invited to come here for the Women's World Cup, ready for a great time and a rowdy crowd!! We were served promptly when we walked in, however, the service slowly declined. After the first round of drinks, we sat here for about 20 minutes without refills or acknowledgement by servers and management. We were told there was a server switch and would be expected to get service soon. We had to grab a manager to get it all sorted out. Once we started getting served again, by Celeste, who was amazing, it wasn't a problem. But then as we were getting our checks, there was a problem. We were told the "Hoppy Hour" would give us better drink specials than our checks showed. We grabbed a manager and was given the "we can do anything we can to solve this problem". The problem was $4 taken off our $40 tabs. The service we received here was unexpected and unwelcome. Maybe next time it will be better