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  • WORST service ever. We went in to pick up my truck there was no one in line behind us, we were rung up by Robert the manger at the Oil Lube change, he gave us our total and we told him we were also dropping off a second truck. He said we could pay for the one we were picking up but had to get in the back of the line to drop off the 2nd truck. I told him "but wrve uwt to pay you, we are in the middle of our transactions" he said he had to help other customers, because by now a couple of other people had walked in. I said why would we be limited to one transaction, he said because he had other customers to help. I said but youre not done with helping me. I said that makes no sense, youre telling me I gotta get in line for each transaction...at this time Jehovanny walked past and Robert said to him "hey can you help her" and shunned me away. Robert was Disrespectful and Rude I cannot believe his behavior as a Manager. Jehovanny was courteous. I read all your responses, I will definitely be reaching out to the store management and via the corporate office and the online portal. Unacceptable behavior and I know there is not a 1 transaction policy; mind you, Jehovanny completed my 2nd transaction in under 2 minutes.
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