I might be a little bit biased because I may or may not live nearby (cue in Austin Powers style pinky to lips expression now).
But the owners are friendly, maybe more so to the *cough* locals, but I am no local and they welcomed me and my pops just the same.
3 things I adore about this coffee shop, they thumb their nose at tips, they make their coffee really strong, the price is reasonable and ok 4th They have a decent roast choice.
I will agree they do not put much ice in their iced coffee, but they are trying to feed you more caffeine people! What is more important in your iced coffee.... caffeine or ice? Come on we all have ordered a Starbucks iced coffee and sucked it down in 10 seconds flat due to tons of ice right?