So I think a lot of these reviews are missing the point of this store. It's higher priced than say, Ashley furniture because the furniture is made better and is more high end. This coming from a woodworker's wife. The only reason I didn't give five stars is because we haven't actually bought anything from them yet. I have been looking for a very particular item and through no fault of theirs (just my shear determination to have exactly what I want) they haven't had it in stock. My husband was flipping furniture over examining how it was constructed and he was really pleased. So I guess what I'm saying is if you want quality you have to pay for it, otherwise go to your cheaper stores and buy cheap knockoffs from coaster, poundex and crown mark furniture manufacturers.
Also, we found their employees to be extremely helpful and gave us some good ideas about what we could do if I am not able to find what I want elsewhere.