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  • This is an update to my original review posted on July 6th. Since the negative experience I had with my lashes, I was contacted by the owner of Winks and I have to say the customer service I received at Winks was top notch, and I look forward to give them another chance in the future. Urla, the owner, as well as other girls assisting me were very professional in handling the situation. As it turns out, the person who applied my lashes did not do a good job, and I was assured that the person would go through additional training to bring her skills to the appropriate level. I was told that Winks has been in business for 7 years and has many regular clients that are very happy with their results. Urla took immediate action to rectify my situation by offering to take advantage of their warranty policy. She also assigned a skilled specialist to remove what was left of my lash extensions and has invited me to get another set done on the house. Urla has assured me the next time I would be wowed with my lashes!
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