Here at 7:55am sign in,the lab didn't even acknowledge sign in until 8:50!!! AN HOUR, to even say we know you are here. Shame on these labs that have people hostage because of insurance. So they don't have to be quick or courteous because their customers can't leave. I was only here to take my mom, who has to go through this every weekend. Looking into anywhere else she can go. I would never come back if there was a choice.