After the last time I used this store I'll never go back. The last time they got the recipient's name wrong, The time before they got the recipients address wrong and somehow gave me an incorrect tracking number.
On my last visit the employee, Jordon, was rude, unhelpful and yawned throughout the entire transaction. I had just started a thriving eBay business and wanted to use them exclusively for daily shipping of large quantities because they are very close. I asked how I could estimate shipping charges and Jordon said she did not know, no further comment or help. I also asked about insurance coverage and buying shipping supplies from them and she could not help me with that either. Even the customer behind me made a comment as I walked out regarding how rude and unhelpful she was. I had thought they would fit in perfectly with my successful business so I was disappointed in their customer service which is basically non-existent.
I am now shipping large quantities daily so I go to the store on Indian Bend and Hayden. I could schedule UPS pickups but I don't like leaving packages outside.
This store might be good for small personal shipping or buying stamps but they definitely are not setup for business shipping or large quantity shipping. I would not trust them to do any shipping.
I normally don't so Yelp reviews but they really irritated and disappointed me. I normally expect bad customer service, but they brought it to a new low.
Thank you, I hope this was helpful.