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  • I ordered an Rx refill via Walmart.com on Thursday, July 7, 2017. Later in the day I received an email stating the refill would be ready after 2:30PM on Friday, July 7, 2017. This morning (Saturday, July 8) I stopped in to pick it up. Per the pharmacy personnel, my Rx was not available because it hadn't been filled. They said I could pick it up Monday, July 10. I asked why an email had been sent informing me of the Friday, July 7 availability. Pharmacy personnel said the email notifications were not in sync with the actual process and that I should call the pharmacy to see if a refill has been completed. What is the purpose of having a program that accepts Rx refill requests but isn't capable of informing the customer with accurate info? Is the Walmart at 1606 S. Signal Butte Road the only Walmart in the world to have this problem? Has anyone attempted to fix this problem?
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