Saw a sign on the building advertising $19.95 oil change. I pop in and am asked if I have an appointment. I did not, so I was then told they couldn't help me today. "Well, let's make an appointment" I say. Click click on the computer, next available one is two weeks away. What? He responds "we're not Jiffy Lube, we have other things we do here.".
I get it. Oil changes are not your specialty and you have lots to do. But why then advertise something you can't actually deliver?