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  • UPDATE: Todd the GM comped a decent portion... was apologetic and concerned... Thank you Todd Holy cow fire everyone working tonight. I have been to cold beers 4 days this week. Today was literally the worst dining experience of my life. We waited 40 mins for pretzels..... we asked the manager Scott what he would do about it and he said he'd take them off the tab.. turned his back and walked away. Scott needs to be fired... there is absolutely no excuse for his behavior and tone. Since complaining about my service I've been staring at my empty plate for 36 mins... my daughter is disgusted.. I complained to Todd (other manager)... he seemed helpful and concerned but the service has not improved and nothing has been comped. I understand tonight looks like a staffing issue.. but this day has been an absolute nightmare and I'm truly disgusted
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