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  • We built a new home with a washer and dryer supplied by our builder, from Arizona Wholesale. The unit did not work when we moved in, in 2014. The dryer needed a new transmission, the washer wasn't spinning clothes properly and leaked during certain cycles. I don't know about you, but this doesn't sound like a new appliance... The dryer was fixed and the spinning cycle was fixed, but anytime it run on a small, cold cycle, it leaks. Arizona Wholesale has sent companies out 5-6 times now to fix the issue and over a year later, it's still not solved. We asked them to give us a new unit and they can continue working on theirs, or even take it and refund us so we can buy a unit elsewhere and they refuse. Apparently Whirlpool, wants them to send someone out again when we've been told after 4 services it would be replaced. Its ridiculous that they are making this our problem when this unit hasn't worked properly from the beginning. I've requested a manager be present during our next repair and wait while we run a load during one of the cycles that's broken to be sure it's fixed. The saga continues...
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