I have not rated any kind of reviews to anybody and i will at this time cuz i think its totally absurd that this company will tell you a bunch of lie and promises just to get a customer. I did send balikbayan box since april 8, 4014 and believed or not those boxes has not has arrived to the distination place. I was told from this office 30days they will recieved the box in the Philippines. Lie lie and bunch of lie. I will not recommend this company ever. I have called the center so many times and not getting any updates at all. DO NOT USE THIS COMPANY FOR BALIKBAYAN BOX AT ALL CUZ YOU WILL REGRET AT THE END..