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Despite 2 of my close friends working there at different times, this so called "manager" whom I talked to, who thought he was a big shot with his fake montblanc pen attached to his shirt, says that he would not sell me a PDA phone without a data plan. This was 4 years ago, when data plans were NOT required. I laughed, being the nice person I am, and took my business down to westlake, where they smiled, and politely gave me my Palm PDA phone with no questions asked.
I still can't believe he said "I won't sell you that phone w/o a data plan"...I think if I heard that now in 2010, since I'm a different person from back then, I would have made sure the store and the regional manager would have heard my rant. And the way he acted, he acted as if he was the CEO of verizon lol...
Boys and girls, avoid this store...take your business to the westlake branch in the promanade.
Needless to say, I haven't seen him around in that store when I go in once in awhile to that north olmsted branch next to taco bell hahahahahaha.
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