We've been here about 5 times so far and all of our experiences were great! We usually buy our tickets using our smartphones so we usually don't mess with getting bad seats or getting turned away. The service and food have always been great and for what they offer I feel the price is reasonable too. Maybe we've just been lucky every time we have gone. I've read other reviews and I'm surprised, our experience was nothing like that. We've ordered food and drinks every time we've gone and they have always come out at a reasonable time, in order and served at an appropriate temperature. We are thrilled this is an option and plan on coming back. The seat do not recline but I am okay with that because most of the time I'm eating and enjoying the movie. I don't know how I'd manage if they had reclining seats, a table and me trying to eat. I absolutely love this place!