I paid for 4 keys to be copied. One was not correct and the owner straight refused to accept any responsibility. His words: "machines don't make mistakes." If you are looking for abuse, this is the place for you. Most other Yelp reviews for this store are spot on. Store is totally disorganized, stock is old, owner and his employees are from another age where confrontation is all you get. So surprised the Home Hardware System accepts this store as part of their operation.