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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My vehicle had started making a bad noise, so I called my roadside assistance through my insurance company. The tow truck driver came out and said that a bolt had come off the rear shock and I could drive the car off the freeway to Pep Boys which is right off the 95. He followed me and my partner, who was in her car also following. When we arrived my partner proceed to give him 20.00 and thank him for his time. I filled out the early bird paperwork and left my key. The next morning I received a call from Nicky asking if I had a broken window. I informed her I did not and she told me they had watched the surveillance cameras and that the tow truck driver came back after approximately 15 minutes and broke my window. Why I have no clue but a claim has been filed with the appropriate people. Nicky went above and beyond to help out with the situation, she was very professional and took time out of her day to speak with the police and my insurance company. After approximately six hours the police finally released my vehicle and Nicky and the others working in the shop got my vehicle in and fixed promptly. They only charged me a portion of the labor charge which was amazing also. I have nothing but praise for this shop and the people who work there. Nicky deserves lots of praise from her employer, they have an awesome employee who made a really bad situation not so bad. Thank you
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