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  • This was my favorite restaurant. Amazing food and great service. But today they're very busy and service was beyond terrible. The waitress left in the middle of our meal, never to be seen again. We had to fetch multiple others to get some service: more water, bill, to go boxes, dessert. And the expensive meat our waitress was in the process of cooking - burnt. Then the hostess proposed to charge an 18% gratuity because we're a table of 6. Proceeded to say then that since one of us was a baby, they would waive this rule. When I didn't leave a tip - she asked if I wanted to tip the server, I responded that we didn't get any service, so no. She then reminded me that she didn't charge us 18% gratuity! All of this is after my parents - whom I was treating - walked out. So I had this conversation while I'm waiting at the register as the hostess ran out of printing paper and didn't know how to replace it with the new roll for a while. What a disaster.
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