In all honesty, Jacques Bistro deserves a 5 star rating and it saddens me that my review cannot reflect this. The quality, presentation, and taste of their food is superb. The service is also amazing with friendly, talkative staff and a coat hanging service.
My friends and I went to this restaurant for lunch and I had the asparagus soup and les crevettes à l'ail. The soup was delicious and I finished it within seconds. It also came with bread which I felt was relatively hard. Les crevettes à l'ail was an omelette with many small shrimps and garlic inside. It also tasted wonderful and I didn't even need ketchup! (ps they are too fancy for ketchup)
The restaurant is located on the 2nd floor and is relatively small. The majority of customers are older people and the service was very professional. My friend was going to put his napkin on his lap and the waiter interrupted him. He said, "Non monsieur, allow me.", he then proceeded to unfolded the napkin and place it for my friend. Talk about service.
My satisfaction and overall experience of Jacques was great. Unfortunately, I cannot say the same for my friend. He ate their mussels and perhaps they were not cooked well but he experienced food poisoning and was ill for a couple of days. Regardless, we both agree that Jacques is worth a visit, just stay away from the mussels!