My husband and I made 5:30 reservations (can we say geriatric) for dinner in the Eiffel Tower so that we would have time to eat and watch the sunset before our 8pm show. It's a lovely restaurant with a beautiful view of the Bellagio and it's dancing fountains. We each ordered a steak and sides and a drink and relaxed.
We were chatting so much that we were shocked to realize that it was already 6:30 and we hadn't seen or heard from our waiter in an hour. Granted, we were busy conversing, but it seemed odd. We asked another waiter to track down ours and 15 minutes later our waiter approached explaining that he had somehow forgotten to put our order in. We were disappointed but understood...we asked if we should bother to have them put in the order...could we make it to the show in time? We were assured that we could so we sat back and relaxed again...until 30 minutes later when our waiter told us that there was a problem in the kitchen and they had JUST started on our order. We panicked. A manager came and assured us that the meal was on the house and that we could still have time to eat. Meanwhile I asked for a refill (which NEVER came) and when our food came we scarfed it down (so sad because it was good) and ran off as fast as we could to our show.
I don't know what happened with us...it certainly cannot be the norm for this restaurant or else they wouldn't still be in business, so I hate to judge them too harshly. They did take care of us and the waiter admitted his mistake. It was just a little frustrating...a romantic, relaxed night out turned little stressful.
When I am in Vegas next I would like to try them again.