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| - I was really looking forward to a spa day here, especially after reading the rave reviews... but I was left disappointed. I got a massage, a body scrub and a facial here. The receptionist was really nice, the place was very clean and had a good atmosphere. I went into my massage appointment, by the time I got into the room, it was 1:17. The masseusse did the standard thing where she left the room so I could change. She didn't come back into the room until 1:24. It generally doesn't take people that long to get undressed. The massage itself was actually really good, she did a good job. But then she ended the massage exactly at 2:15. I felt really short-changed that she took forever to start and then didn't even give me the full hour. At 2:30 I went in for a body scrub and facial. The body scrub was really not very good. She put the tiniest towel on me, and I'm a fairly short person, it barely covered me. She used lukewarm water the whole time to wipe the scrub off of me, and the tiny towel didn't provide much coverage, I was freezing the entire time. The facial was also really not very good. I felt like the entire time, she just exfoliated my face, there was barely any extractions done, she used a really coarse towel to wipe my face. My face was just really raw after.
After that, I went to go and pay. I had purchased some gift certificates for the spa and none of them worked. I'm not sure who's fault that was, it could very well have been the place I bought them from and not Leela's fault. But either way, after a disappointing spa day, I was extra disappointed that the gift cards didn't even end up working. I would not go back and I wouldn't recommend it to my friends.
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