I would definitely need some bad service for a bagel place to get less than four stars from me. Bruegger's has always been my go to bagel chain. Wow...did I just say I have a "go to bagel chain"? Dang...I guess I did.
The bagels are fresh, the coffee is better than average and you can get less bagel (skinny) for fewer calories. Who am I kidding, who eats bagels with cream cheese if they're counting calories?
The service at Bruegger's has always been good and the food has always been consistent.
Try: The sun dried tomato bagel with plain cream cheese
Avoid: The fortified brick foundation bagel (like you went to Bruegger's for health food!)