I don't usually write negative reviews for fast food places but this drive-thru experience calls for just that. We start out by not being able to order our desired sandwich because of a "bbq sauce supply shortage"..that sucks so we settle for a BLT and an order of onion rings..but it get's worse. After we finally make it to the window and pay, we wait for literally 14 minutes which would be understandable if they were busy (they were obviously not). When we do receive our order we find two pieces of untoasted white bread with a single piece of lettuce, a pitiful looking slice of tomato, and bacon bits...actual bacon bits...like the kind you find in a grocery store salad bar. The 4 onion rings in the container were slimy and cold and kind of just fell apart when we tried to pick them up. We've never had great service at this location but it's the closest to our house so we usually settle..NO MORE! We will be driving the extra 15 minutes to the Prospect or Cunningham locations next time we want a delicious steak burger and milkshake. Peace out losers!