Generally speaking, Roberto's is just one of those fixes you get when your craving carne asada fries. However I'm rating this solely on my experience this evening. I went through the drive thru after work and Gissell was amazing! She was very personable through the speaker and was very friendly when I pulled up. And I mean, really friendly! I enjoyed our little conversation, and she remembered all of my little extras that I like on the side :)