Hands down the best place I've been for car repair. People at LaSueur are friendly, professional, and really knowledgeable. I have a second-hand tricked-out Mini Cooper S and we are in the process of de-modifying it to make it safer.
I don't know much about cars, and most times the mechanics didn't bother to explain to me the charges and the reason behind them (or at least they remained a mystery to us after we left the shop). So I feel an almost inherent distrust towards car shops.
A woman I met in the light rail park-and-ride garage who owns a gorgeous yellow mini recommended this place to me. We made an appointment with LaSueur to put on new wheels and balance it. My husband visited the place the day before the appointment and told me I would love this place -- he told me it feels very different.
Surely it is different, in a very good way! It's a true Mini's heaven. I don't think I have seen so many used Minis in such good conditions at a second-hand dealership.
But what really impresses me is the service I got on my baby car. The mechanics came out a number of times during the wheel change and explained to us what he would be doing every step along the way, and walked my husband through it. He also came out and asked for approval of an additional charge when he found out some beam must be replaced. In the end, we were given a diagram that compared how the car was balanced before and after. I've surely never seen this much data on my car anywhere else!
The car drives so much more smoothly after the balance and the new wheel. The balancing is only $75 (and they didn't charge me for putting on the wheels). I feel it is a seriously honest place where I can trust my car in good hands. My husband is thinking of bringing his VW R32 here from Tucson for balancing too.
LaSueur has won me over! We would do more work on my mini, and this would be the place for me to go!