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| - Bad food, even worse service! Never going back. And if they keep this up, their business won't last very long.
My sister-in-law and I both have been to this establishment on prior occasion (not very memorable), but decided to stop by for lunch after some shopping anyway as we wanted some Asian food. It was slow, not that many people were there that day. Took a while to get our orders in, but food came back pretty quickly. My SIL ordered two appetizer entrees and a sushi roll. I ordered an entree (Beef with cumin - $14.95) and a sushi roll. Both of our sushi rolls were good (like any other sushi places), but our entrees were not very appetizing at all and my beef with cumin entree was inedible. My sister in law didn't eat much of her entrees, but at least they were edible. I took a piece of the beef from my dish and couldn't taste anything but salt and gritty cumin clumps. It was so overpowering; I asked my SIL to take a bite (one piece of meat), she agreed. When the waitress (Hannah), if you can even call her a waitress as she didn't wait on us at all, finally came back to check on us, I asked her if there was any way to send that dish back and replace it with something more edible. ***NOTE... I've never in my life made such a request anywhere else before, it was just THAT bad.*** Even before I could finish my sentence, Hannah laughed and rhetorically asked, "Take it back? You eat it already!" Seriously??? One bite from me and one bite from my SIL?? How else were we supposed to taste our food? Regardless, I didn't say anything else to her and decided I'll talk to the manager before we leave. We didn't touch the dish at all after that. When I went to find the manager, she was on her cell phone in the back. I waited until she hung up and informed her of what happened and the rudeness of her waitress. Hannah was there as well (along with all the other waitresses... this must be where they've been hiding as hardly any of them were present in the dining room). As I was telling the manager, what happened, Hannah started arguing with me. She got so mad, I thought she was going to fling something at me. This whole time, the manager didn't say anything to me but decided to start talking to Hannah in their language, which I did not understand. Finally, she turned to me and ask, "What do you want me to do about it?" Surprised by her unprofessionalism, I just said, "Nothing. Just thought you'd want to know how the service was, but I guess I'll just let others know." And I walked away.
Like I said, bad food... but horrible service from the waitress to the manager. Good luck staying in business.
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