The worst! Their customer service is preposterous! My parents got a free modem from them when they signed up and have been a customer with them for 30 years. I ask if they can waive the modem fee and the supervisor gets on the phone to tell me, in the most condescending tone, that I should just go to Walmart and buy one for $30 and that I can afford $10 a month, can't I? My answer was a big fat, "No!" Either way, whether they could give me a free modem or not, I do not appreciate how I was treated today and I haven't even bought the service! He also had the nerve to condescendingly explain to me the difference between WiFi and Internet as if I didn't already know. A supervisor was arguing with me! A supervisor! These people have no respect. Also, the representative hung up on me.