We were picking up and security made us move. We just got there and our person was 20 feet from the car. I'd say they the most unfriendly of the many airports I have used. I understand that there is no waiting, but when someone is 20 feet away, it is not waiting. It is picking up. Perhaps and accessible cell phone lot would be helpful. Not an poorly make garage that only allows 15 min until you are forced to pay 3 bucks just to pick up.