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| - oh where do I begin on the problems of this place- location is the best thing about this place cuz there are a lot of stores and restaurants and its on the bus line. that's it. price wise- hell no don't rent here. you are charged way and I mean WAY too much for your water, sewer, trash. when I mean way lets say you're charged $80+ and I was in a 2 bedroom supposedly 2 bath ( its actually a bath and a half).
I moved in on Nov. 6th, 2009. when I first saw the apartment it was not ready and the manager ( Sarah Martinez) said she was aware of all of the problems. the day we got the keys we noticed not a single problem was fixed from dead carcass of roaches to bad flooring to torn up screen door, torn up blinds, missing blinds, missing parts for both the fridge and the dish washer. the garbage disposal had a disgusting scent that never went away. broken and loose cabinet drawers. for a 800 sq. ft. ( trying to pass off as 900 sq. ft.), rent is way too high. it shouldn't be almost $800. I right now pay almost $800 and I am in a 1,006 sq. ft. apartment with a washer and dryer and a sort of lower water, sewer and trash bill but I have also recycleable trash bins at my apartment complex. beat that stupid Tesoro.
okay now get ready on more awful-
how many managers do you want to hear about ?
Melinda was never around. Sarah had an attitude problem but yet she walked around the complex and knew most of the tenants. April knew everyone but she gave free rent to her friends and family and drug buddies. April was nice. what was her name, she was an idiot. I had a problem with pest control. I asked to see when the exterminator was gonna arrive next for my spraying and she didn't know how to access that info. guess what happened due to that? I was charged for her incompetency. oh now I remember her name. it was Kristen. she was dumb. she was replaced by Gracie who gave free rent to her brother and she also had her family in the office every weekend, she would refuse tours to people and she also closed the office way too early. April was fired and so was Gracie. but the last manager I had at Tesoro told me that April is supposed to return to the company to over throw stuff happening with the company. so I guess it was okay to give her friends and family and drug buddies a free ride cuz you ride the corporate dick up that pole. I guess its good to cheat a company and get away with it like April did.
when heather came, she had to clean up April's mess and had tons of people evicted. she left the company for good reasons. she had a side kick who was also just as cool as she was. that girl left too. they were replaced by the idiots that were in the office before I moved out. Tonya is the manager who tries to be people's friends but likes to charge people for rent even when they're no longer there. she claims she knows everyone's lease and yet she doesn't know how to do the math. then she sends very rude emails yes emails about how she believes she didn't do wrong and tries to point fingers and put words in others' mouths. Tonya has a side kick whom also like Tonya doesn't know crap from a hole in the wall. when I came into the office to discuss moving out, neither manager gave me the move out paper until right before I moved out. why did they do that? because they had a LOT of vacant apartments and will be examined by their corporate office for NOT making quota so they do it In the quickest and illegal ways possible by falsely charging others for stuff.
talking about false charges- if you have bed bugs cuz the walls are super thin. guess who gets charged? you do. when the string for the ceiling fan broke not completely off, April tried to charge me $75 for a new fan when all it needed was a $4 piece that you can buy at a hardware store which I replaced.
oh did I tell you about the broken closet doors that was never replaced even though I put in one too many complaints. how about my track light and how it took DAYS to get fixed. DAYS. it took hours before my toilet tank was sorta fixed. Ricardo did a quick fix to it. trust me its gonna bust again. toilets over flow and clog easily.
the door stoppers were missing, covers for light fixtures and switches were busted.
let me tell you about black mold? yes it exist. its not only inside all apartments but also outside on the grounds too.
when they had a company put asphalt on the ground, it covered the water sewer thingy and the water taste like metal and rocks. plus kids keep putting rocks in the sewer things that the water companies are supposed to test.
there is NO playground. they had grass on the grounds but removed it and put rocks there.
constantly and I mean constantly the water pipes bust and there's leaks everywhere. water is constantly off without notice.
laundry room has been robbed into many times. recently they removed the old washing machines and placed in new ones.
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