I have been a Keg customer for years now. Over time like any place you develop expectations around what should be be delivered on your visit.
To start the food, atmosphere, and friendlies of the staff was completely adequate. Had a filet mignon that was fantastic and completely made my night.
That being said and the main reason for only rating this location a 3 star rating was as a result of the speed of our service. Every interaction with staff was left with a long wait before results. Our until drink order came out in 2 parts and took over 10 min. Any additional order throughout the evening wad met with long delays and often required a follow up request.
At the price point you pay for the Keg I expect the service quality to match the product. It unfortunately it wad quite subpar. Frustrations were witnessed on the faces of every member of my party.
Very unfortunate for such a respected establishment.