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  • Spa-love but treatment-meh experience here at the Reliquary. Came by for a Rock Star 50 min massage (booked in advance of stay by 48 hours and got 20% off). Whole event set me back $120 w tip & wasn't worth it. Oh well. Here's the skinny: + Stars - Lovely facility. Too bad whomever designed the spa didn't use same color palatte/vibe for the HRH tower rooms. The spa interior is lovely, in tranquil grays, gray-cool whites, silvery toned reds and blues. Reminds me of the Allsaints Spitslfields clothing stores. + Stars - Nice staff. But then again, every single person here at the HRH from the janitors to housekeepers to massage therapists are customer service wizzes. Justin my massage tech was nice. - Stars - Short treatment. 50 min is not so long when it also includes the tech washing hands before and after in the room with you. Great to be hygienic, but can I get 50 min of actual treatment? + Stars - Relax areas. As mentioned by others, there is a coed spa area (swimwear a MUST). Come early to enjoy free juice, fruit etc. - MAJOR stars - Sign here.... At the end of my treatment I am instructed to "sign the slip on the counter." ummmmm ok!? Except that in the tip area it is already written in as 20% (no $ amount, just that percentage). Not cool. I don't think it was the therapist, I think it's the spa's policy. When I checked out and the front desk girl confirmed the cost of the massage and the tip, I told her, no, that I wanted to designate the tip, and that I found it to be invasive to have the tip dictated to me. This policy should be changed, and if any tip is "suggested" maybe it should be in line with the (mandatory?!! Which is lame btw) room service tip of 18% Side note: you have to sign in that you are at the spa (probably a disclaimer above it that anything that happens in the spa stays in the spa lol) and I was 8 that day. When I left I was 8 out of 9; summary: not many other folks are dropping dough there either. All in all, if I were ever to come back here again, it would be for the spa. I wouldn't get a service, at least not the way they have it set up now. Too much for too little.
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