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  • I have had a few different experiences at this store so far. My first experience was with a ship-to-store purchase, and everything went very smoothly. I showed up in the right spot, used the automated notification kiosk, and a friendly employee showed up a few minutes later with my purchase (a tool cabinet), ready and willing to help me load it in my car. My second experience was a bit less enjoyable. I had some rewards points to use up before a deadline, so I decided to pick up some lawn care stuff. Around 4 in the afternoon on a weekday, only one cashier was open in the hardware department, which left me stuck behind a very angry customer who felt he had been ripped off my Sears' credit card policies. Twenty minutes later, it was my turn to check out. Checking out with my points turned into a huge hassle, and none of the employees seemed to know how to ring up the purchase correctly, despite me coming prepare with my rewards card. Eventually, things rang up correctly, but it was quite the headache. Overall, I'll be back. Only because it's the only Sears within a reasonable driving distance.
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