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  • We were there for lunch. The overall experience is the same as the US locations, which is what you want. Firstly, CF needs to update their decor - this place looks right out of 1995 with faux paint finished ceilings, dark wood and beige marble. Its time for something new, fresh, brighter and lighter and they should have started with this location, which after all is a new-build. Its strangely set up with the host desk by the outside entry doors and not one at the mall entrance. This forces people to traipse through the restaurant to the middle, not ideal. The wall beside our booth was greasy and food-covered. You could see where they had tried to wipe it down -unsuccessfully - as it had an even film of gucky grease all over it - but probably didn't use anything but a damp cloth - you need glass cleaner, folks! We were seated right away and our orders were taken without much wait. The service was all over the place, well-intentioned and friendly, but lack of experience was evident. I had to ask three times for cream for my coffee (why didn't they just bring it with the coffee?), my husband waited a ridiculous amount of time for his milkshake, but the barman actually came to the table to apologize - he was very sweet and funny so you just have to say "oh well, not the end of the world". We had a hamburger - it was very good but they cheap out on the fries, I had two appetizers which were very good, and a banana cheesecake also very good. The bad was my cappucino was basically cold, and overall, the prices are quite high. $15 for about a cup of spinach dip is crazy. Overall, we did enjoy the experience but I think we would have had better food, better service (definitely) and more bang for our buck with a lunch at the Keg. I would come here again, but only for cheesecake and a coffee. This is a place where you go maybe once a year.
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