Whenever I am craving Hawaiian eats, I definitely go to Ono. The food is good and their portions are good size for the price. Sadly the customer service has gone down, specifically the cashiers. Kaitlyn waited on us yesterday, with a scowl on her face and the attitude of "I hate people and my job!" She even snapped at one of the cooks when he was verifying our order. Luckily the food is good or otherwise I would not go here. Ono, please hire people that make your customers feel welcome that greet people with a smile. Not some rude bitchy teenager!