I called to make an appt. for an inspection, but I was advised they do not take appts for inspections so I took my car first thing in the morning. I dropped it off and said I would be back at 10 AM to pick it up. I got there after 10 and was advised they had not looked at it and I needed to wait 30 mins. A call to say my car would not be ready at 10 would have been nice. I will be taking my car somewhere else now, but thanks for babysitting my vehicle for 3 hours.....