All I can say is, if you're in the mood to feel like you're doing "them" a favor for renting space from them, go try to have a conversation with someone in their office about any issue or question about anything, because that's how they made me feel on every occasion that I needed to speak to them, which was about three times. I decided to not use any names.
Never even ONCE did they make me feel like they appreciated my business, or ever ONCE said the words 'thank you' ....ever.
But probably like any of the storages in town the property is clean and kept maintained that's the only thing I can say that is in their favor.