Ok first, the receptionist was on her phone and sitting with her feet up when I came in. Didn't greet me until I stared at her for a good minute at the desk. Got signed in and waited for 20 minutes with nobody in line. Don't come here for mani/pedi, as the students are more trained with hairstyling even though they provide different services like facials, mani/pedi/, waxing etc... I got a great shampoo, deep condition, haircut and blow dry from Felis for $12! She took her time and was really personable. The mani/pedi package wasn't as great because you sit in this awkward tile stage and the student sits uncomfortably on a stool. They also aren't trained with using tools that dig into your toes like other nail salons so my feet don't feel as clean. I come home and the nail polish had already chipped, I could've done it myself. You get what you paid for I guess. They lost 2 stars because of customer service and their lame nail salon set up! Tsk tsk!