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  • The worst service ever in my entire life of travel. I invited some new friends to see this store and an employee and the owner managed to be rude to both of us, separately, in a matter of 3 minutes. All I wanted was to have a pair of earrings handed to me (30 seconds). The owner was serving a couple who was trying different bracelets. I asked her once and she just said "I can't right now. Just a moment." So I waited about 3 minutes and the couple continued to try different things. I think she didn't want to leave them alone because she was afraid they might steal something if she took 30 seconds to hand me my earrings (couple was of color). Since my friends had left, I asked again if she could just hand them to me so I could proceed to the cashier. She got nasty and said "no, you have to wait your turn." So I went to the cashier and asked if she would be able to take out the earring for me. She said yes and I followed her. When we got there, the same lady (the owner), took charge. She told me I needed to be patient. I told her that I was, but my friends were waiting outside and I was running out of time. I also told her she wasn't nice to me. Rather than using the opportunity to apologize and please a customer who has purchased wedding gifts in that store, she got totally pissed and said she would not SELL ANYTHING TO ME. When I walked outside my friend told me they left because the salesperson was very rude to them as well. I assume that it must be a really bad work environment if everyone is grumpy. So I do not recommend this establishment to anyone because it is not an example of the nice Pittsburgh hospitality and customer service.
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