All i can say is i cant wait to speak to the person in charge there! When i called T-Mobile today to see why our bill went up 60 bux i was told that last month when we when to take advantage of our JUMp we were actually put in a financed two year contract..And our month to month is now gone. thank god they didnt even re run our credit and again magically we have a financed phone and we still have our JUMP insurance.. this is sarcasm! I am more then pissed. I was told I will have to turn my phone in and get a new one..dumb! The girl that helped us if you can call it that is kelly f. Thanks kelly! Lets hope we are not stuck in this situation dear...